Privacy policy

Effective Date: January 16, 2025

Address: 133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Introduction

At LuxuryEleganceBath, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, luxuryelegancebath.com, make purchases, or interact with our services. By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This is information that can be used to identify you, such as your name, email address, phone number, shipping address, billing address, payment information, and order history. We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us for support.
Non-Personal Information: This is information that does not directly identify you. It includes usage data such as the pages you visit on our website, the products you view, your IP address, browser type, operating system, device information, and referring website. This information helps us understand how users interact with our website and helps us improve our services.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our website. These technologies help us personalize your experience, remember your preferences, and track website usage. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Payment Information: When you make a purchase on our website, we collect your payment information. However, we use third-party payment processors to securely process your payments, and we do not store your full credit card or banking information on our servers. We may receive and store a tokenized version of your payment method for facilitating future transactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: We use your personal and payment information to process your orders, fulfill product shipments, and manage returns and refunds.
To Provide Customer Support: We use your contact information and order history to respond to your inquiries, resolve issues, and provide customer service.
To Improve Our Website and Services: We use non-personal information and website usage data to analyze trends, track website performance, and improve the design, content, and functionality of our website.
To Personalize Your Experience: We use cookies and tracking technologies to personalize your website experience, recommend products, and display content that is relevant to your interests.
To Send Marketing Communications: With your consent, we may use your email address to send you promotional emails, newsletters, and updates about new products and services. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in the email or by contacting us.
To Comply with Legal Obligations: We may use your information as required by law or to respond to legal requests, court orders, or subpoenas.
To Prevent Fraud and Protect Security: We may use your information to monitor website activity, detect fraudulent transactions, and protect the security and integrity of our website and users’ accounts.
To Communicate with You: We use your contact information to send you important notifications about your orders, shipping updates, or changes to our policies.

3. How We Share Your Information

We may share your information with the following third parties under certain circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, conducting marketing campaigns, providing customer support, and analyzing data. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Shipping Carriers: We share your shipping information with shipping carriers to facilitate delivery of your orders.
Payment Processors: We share your payment information with third-party payment processors to process your transactions.
Legal Authorities: We may disclose your information to legal authorities when required by law or to protect our legal rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you if your information becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive information transmitted over the internet.
Secure Servers: Our servers are housed in secure data centers with restricted access and security protocols.
Access Controls: We limit access to your information to authorized personnel only and require employees to follow strict confidentiality policies.
Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Your Privacy Choices

You have several choices regarding your personal information:

Access and Update Information: You can access and update your personal information in your account settings.
Marketing Communications: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in the email or by contacting us at info@luxuryelegancebath.com.
Cookies: You can control the use of cookies through your browser settings. Disabling cookies may impact the functionality of our website.
Delete Account: You can request to delete your account and personal information by contacting us. Please note that we may retain some information as required by law or for legitimate business purposes.
Do Not Track Signals: Our website may not respond to Do Not Track (DNT) signals from your browser.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@luxuryelegancebath.com, and we will take steps to delete the information.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. These countries may have data protection laws that are different from those in your country. When we transfer your information to other countries, we will take reasonable measures to ensure that your information is protected in accordance with this Privacy Policy.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our website or services constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LuxuryEleganceBath

133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Email: info@luxuryelegancebath.com

Website: luxuryelegancebath.com

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