Payment Policy 

Effective Date: January 16, 2025

Address: 133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Email: info@luxuryelegancebath.com

Website: luxuryelegancebath.com

Introduction

At LuxuryEleganceBath, we aim to provide a smooth and secure payment process for all our customers. This Payment Policy outlines the terms and conditions related to payments for products purchased from our store, whether online through our website, luxuryelegancebath.com, or at our physical location at 133 Yorkville Hwy, Dyer, Tennessee. By making a purchase, you agree to adhere to the policies stated below. Please read this policy carefully before completing your transaction.

1. Accepted Payment Methods

1.1 Online Payments

  • We accept various forms of payment online through our secure website, luxuryelegancebath.com, including but not limited to:

    • Major Credit Cards: Visa, MasterCard, American Express, and Discover.

    • Debit Cards: Cards with Visa or MasterCard logos.

    • PayPal: Payments through your PayPal account.

    • Other Digital Wallets: Google Pay, Apple Pay (where available).

    • Gift Cards: LuxuryEleganceBath-branded gift cards (if applicable).

  • The specific payment options available will be displayed during the checkout process on our website.

  • We use secure, third-party payment processors to handle all online transactions. Your payment information is encrypted and protected, and we do not store your full credit card or banking information on our servers.

1.2 In-Store Payments

  • At our physical store, located at 133 Yorkville Hwy, Dyer, Tennessee, we accept the following payment methods:

    • Cash: U.S. dollars.

    • Major Credit Cards: Visa, MasterCard, American Express, and Discover.

    • Debit Cards: Cards with Visa or MasterCard logos.

    • LuxuryEleganceBath Gift Cards (if applicable).

    • Other Digital Wallets: Google Pay, Apple Pay (where available).

  • For in-store purchases, you will receive a receipt confirming your transaction.

2. Payment Processing and Security

2.1 Secure Transactions

  • All online transactions are processed through secure, encrypted connections using Secure Socket Layer (SSL) technology or its equivalent. This helps to protect your payment information during transmission.

  • We use reputable third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure the highest level of security for your payment information.

  • We are committed to protecting your financial data and will not share your payment information with any unauthorized parties.

2.2 Payment Authorization

  • By providing your payment information, you authorize us (or our third-party payment processor) to charge your selected payment method for the total amount of your purchase, including any applicable taxes, shipping costs, and fees.

  • You represent and warrant that you have the legal right to use the payment method provided and that all information you provide is accurate and complete.

  • If we are unable to authorize payment or if your payment method is declined, we will notify you, and your order will not be processed until a valid payment method is provided.

2.3 Pre-Authorization Holds

  • For online transactions, we may place a pre-authorization hold on your payment method to verify the validity of the payment information and the availability of funds.

  • This hold is a temporary charge that will be removed by your bank after we process your order. The actual payment will be captured only when your order is shipped.

  • The duration of a pre-authorization hold may vary depending on your bank or payment provider.

3. Currency and Pricing

3.1 Currency

  • All transactions are processed in U.S. dollars (USD).

  • If you are paying with a payment method that uses a different currency, your financial institution will convert the transaction to U.S. dollars using their applicable exchange rate.

  • Please be aware that exchange rates may fluctuate and can affect the final amount charged to your account.

  • LuxuryEleganceBath is not responsible for any exchange rate differences or fees charged by your bank or payment provider.

3.2 Pricing

  • All product prices are listed in U.S. dollars (USD) and are subject to change without notice.

  • We strive to ensure that the pricing information on our website and in our store is accurate. However, errors may occur. If a product is listed at an incorrect price due to a typographical or other error, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price, regardless of whether the order has been confirmed or payment has been processed. If this occurs, we will notify you and provide a refund for any payment made.

4. Sales Tax

  • Sales tax will be charged on all orders shipped to states where we are required to collect sales tax. The applicable sales tax rate will be based on the destination of the shipment.

  • For in-store purchases, sales tax will be charged according to the tax laws of the state of Tennessee.

  • If you are tax-exempt, you must provide the necessary tax exemption documentation at the time of purchase to avoid being charged sales tax.

5. Payment Disputes

5.1 Contact Us First

  • If you have any questions, concerns, or issues regarding a payment, please contact our customer service team first at info@luxuryelegancebath.com or by phone at 731 692-2708. We will make every effort to resolve the issue promptly and fairly.

  • Please allow us an opportunity to resolve any problems before initiating a chargeback or dispute with your bank or payment provider.

5.2 Chargebacks

  • If you initiate a chargeback or payment dispute without first contacting us and giving us an opportunity to resolve the issue, we may charge a dispute fee to your account to cover our administrative costs.

  • We will provide evidence to your bank or payment provider to demonstrate that the charges were valid.

  • We may temporarily suspend or terminate your account if you repeatedly initiate chargebacks or disputes.

6. Payment Plans and Financing

  • We may offer payment plan options or financing through third-party providers.

  • If you use a payment plan or financing option, your agreement will be with the third-party provider and subject to their terms and conditions.

  • LuxuryEleganceBath is not responsible for the terms, conditions, fees, or interest rates associated with third-party financing.

7. Gift Cards

  • LuxuryEleganceBath gift cards may be available for purchase.

  • Gift cards are non-refundable and cannot be redeemed for cash.

  • Lost or stolen gift cards will not be replaced.

  • Gift cards may have expiration dates, as specified on the card.

8. Changes to this Policy

  • We reserve the right to modify this Payment Policy at any time. Any changes will be posted on our website, and your continued use of our website or services constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Payment Policy, please contact us at:

LuxuryEleganceBath

133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Email: info@luxuryelegancebath.com

Website: luxuryelegancebath.com