Shipping Policy 

Effective Date: January 16, 2025

Address: 133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Email: info@luxuryelegancebath.com

Website: luxuryelegancebath.com

Introduction

At LuxuryEleganceBath, we understand the importance of timely and reliable shipping. This Shipping Policy provides comprehensive information about our shipping processes, delivery times, and related procedures. Whether you are purchasing from our website, luxuryelegancebath.com, or from our physical store at 133 Yorkville Hwy, Dyer, Tennessee, this policy applies to all product shipments. Please read this policy carefully before placing your order.

1. Order Processing

1.1 Processing Time

  • Once your order is placed, we aim to process it within 1-3 business days. This processing time includes verifying your payment, preparing your items for shipment, and packaging them securely.

  • Please note that processing time does not include shipping time. Shipping time is the time it takes for the carrier to deliver the package to your destination.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons, promotional periods, or for high-demand products, processing times may be slightly longer. We will notify you promptly if there are any expected delays.

1.2 Order Confirmation

  • After placing your order, you will receive an order confirmation email. This email will contain details of your order, including the items purchased, shipping address, billing address, and your order number.

  • Please review your order confirmation carefully and contact our customer service team at info@luxuryelegancebath.com or by phone at 731 692-2708 immediately if you notice any discrepancies.

2. Shipping Methods and Costs

2.1 Shipping Options

  • We offer several shipping options to meet your needs. The available shipping options and costs will be displayed during the checkout process. These may include:

    • Standard Shipping: Our most economical option with an estimated delivery time.

    • Expedited Shipping: A faster delivery option with a higher cost.

    • Overnight Shipping: The fastest option, usually for urgent orders.

    • Other Specific Carrier Options: Based on availability and location.

2.2 Shipping Costs

  • Shipping costs are calculated based on various factors, including:

    • Weight and dimensions of the package.

    • Destination of the shipment (shipping address).

    • Selected shipping method.

  • The exact shipping cost will be calculated during checkout before you finalize your purchase.

  • We may offer promotional periods with reduced or free shipping on qualifying orders. Any such promotions will be clearly advertised on our website.

2.3 Shipping Carriers

  • We partner with reputable shipping carriers to ensure reliable delivery of your products. Common carriers we use may include:

    • United Parcel Service (UPS)

    • FedEx

    • United States Postal Service (USPS)

    • Other regional or international carriers.

  • The specific carrier used for your shipment may vary depending on the shipping method selected and your location.

3. Estimated Delivery Times

3.1 General Delivery Estimates

  • Estimated delivery times will be provided during checkout based on the selected shipping method and your shipping address.

  • Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to factors outside of our control, such as weather conditions, shipping carrier delays, customs inspections (for international shipments), and other unforeseen circumstances.

  • Typical delivery timeframes:

    • Standard Shipping: 3-7 business days within the contiguous United States.

    • Expedited Shipping: 2-5 business days within the contiguous United States.

    • Overnight Shipping: 1-2 business days within the contiguous United States.

    • International Shipping: Varies widely based on destination, typically 7-30 business days.

3.2 Delivery to Rural or Remote Locations

  • Delivery to rural or remote locations may take longer than estimated delivery times.

  • Additional shipping charges may apply for deliveries to remote locations. We will notify you of any additional charges before processing your order.

4. Shipping Addresses

4.1 Accuracy of Shipping Address

  • It is your responsibility to provide a complete and accurate shipping address at the time of purchase. We are not responsible for delays, misdeliveries, or returned packages due to incorrect or incomplete shipping addresses.

  • Please double-check all shipping information before submitting your order.

4.2 Address Changes

  • If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate your request. However, once an order has been processed or shipped, we cannot guarantee that address changes can be made.

  • If a package is returned to us due to an incorrect or incomplete address, you will be responsible for the additional shipping costs to reship the package to the correct address.

5. Order Tracking

5.1 Tracking Information

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

  • You can use this tracking number to monitor the progress of your shipment on the shipping carrier’s website.

  • Tracking information may not be immediately available after the package is shipped, as it may take up to 24-48 hours for the tracking information to be updated by the shipping carrier.

5.2 Tracking Updates

  • You should periodically check the tracking information for updates on your shipment’s status.

  • If you experience any issues with tracking your order or if there are any significant delays, please contact our customer service team for assistance.

6. International Shipping

6.1 Availability

  • We offer international shipping to select countries. The availability of international shipping will be displayed during the checkout process.

  • International shipping rates and delivery times vary depending on the destination country.

6.2 Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, fees, and other charges imposed by the destination country.

  • You are responsible for paying all applicable customs duties, taxes, and fees.

  • Please be aware that customs clearance procedures can cause delays beyond our original estimated delivery time.

  • We are not responsible for packages held or confiscated by customs authorities. You are responsible for complying with the import regulations of your country.

7. Risk of Loss and Title

  • The risk of loss and title for all products pass to you upon our delivery of the package to the shipping carrier.

  • We are not responsible for products that are lost, damaged, or stolen after they have been delivered to the shipping carrier.

  • If your package is lost or damaged during transit, we will assist you in filing a claim with the shipping carrier.

8. Delivery Confirmation

  • Most shipping carriers provide delivery confirmation services, which are often used as proof of delivery.

  • We are not responsible for packages that are marked as “delivered” by the shipping carrier but are not received by you.

9. Shipping Delays

  • While we strive to ship all orders promptly, delays may occur due to unforeseen circumstances, such as:

    • Weather conditions.

    • Shipping carrier issues.

    • Customs delays.

    • Acts of God.

  • We are not responsible for shipping delays beyond our control. We will do our best to keep you informed if any delays are expected.

10. Undeliverable Packages

  • If a package is returned to us as undeliverable, we will attempt to contact you to arrange for reshipment.

  • You will be responsible for paying the additional shipping costs to reship the package.

  • If you cannot be contacted or if you refuse to pay additional shipping costs, we may cancel your order and issue a refund, less any applicable shipping and handling fees.

11. Changes to this Policy

  • We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on our website, and your continued use of our website or services constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us at:

LuxuryEleganceBath

133 Yorkville Hwy, Dyer, Tennessee

Phone: 731 692-2708

Email: info@luxuryelegancebath.com

Website: luxuryelegancebath.com